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Terms & Conditions

By using this site you are bound by the following terms and conditions. These terms and conditions apply to all customers/trade/visitors, and form the basis of every agreement made between us and you (the client).

Please read these Terms & Conditions carefully as they form a contract between Pixels & Graphics Ltd and our clients.

Copyright & Legality

By submitting your order to Pixels & Graphics Ltd you confirm that you have read and understood our terms and conditions, and that you are either the owner of, or have the right to use the image(s) supplied.   By submitting an image to us, the client confirms that they own the rights to the image or have obtained written permission to use the image for reproduction purposes. All copyright and intellectual property rights are retained by the client on any image submitted to us.

The client is responsible if any legal actions are brought about by any third party against Pixels & Graphics Ltd, and our staff through breach of copyright. In such cases the customer agrees to indemnify Pixels & Graphics Ltd and our staff against any action, claim, losses, damages, liability, costs and expenses arising out of any claim with regard to infringement of a third parties copyright, intellectual property right, or trade mark due to the reproduction or processing of any image by us on behalf of you the client.


Please make sure all supplied images/artwork & text are checked thoroughly for mistakes including proofs.

Any errors will be your responsibility and will incur a charge for reprinting.

There may be problems with some laser printers when using digitally printed letterheads, we are happy to send a printed sample for you to test through your laser printer prior to the production of your order.

Bleed – Please add an additional 3mm bleed area to all artwork which bleeds off the cutting area.

Free One Hour Design

We offer a free one hour design service on all of our product range after this time there will be a charge of £20.00 per hour.

Please email us with your design ideas/artwork and we will put together a bespoke design for you.  We will provide you with a low resolution proof for you to review.  If you require any alterations please let us know and we will work with you until you are happy with the finished product.

If you require a copy of the artwork in a high resolution this can be purchased at an agreed rate.


All prices shown on this site is inclusive of VAT charged at the current rate of 20% (excluding flyers/leaflets/booklets which are VAT free).

All products remain the property of Pixels & Graphics Ltd until payment has been received in full.

On occasions we will promote special offers on the site.

Prices are subject to change without prior notice.

Colour Production

Colours may vary slightly from screen representation to final product.

There will be a colour difference between lithographic and digital printed work.

By submitting an order to Pixels & Graphics Ltd you agree to acknowledgement of this.

Pixels & Graphics Ltd reserve the right to decline an order if it is considered to breach copyright, be offensive or obscene.

Product Turnaround Time

We will only proceed with the manufacture of any product(s) ordered, from the date of cleared order payment.

We always endeavour to dispatch you product when agreed.

We offer a next working day delivery service on all orders for Business Cards, Business Packs, Compliment Slips, Leaflets / Flyers, and Letterheads with print ready artwork received and approved before 10am (exluding lithographically printed products which have up to a five to seven day turnaround time from approval of artwork and cleared order payment).


All prices are exclusive of delivery.

Our standard over night delivery charges are £5.00 for up to 1kg, £6.00 for 1 - 5kg, £8.00 for 5 - 20kg and £10.00 for over 20 kg.

All goods are dispatched via courier or Royal Mail and a signature will be required on delivery.

We cannot be held responsible for Royal Mail delays.

P.O. Boxes

Unfortunately, we are unable to deliver to P.O. Boxes.

Cancellation Policy

All products are printed to order; therefore if you wish to cancel your order, you need to advise us straight away. We will accept cancellation of the order up to the point where the production process has not begun, in which case a full refund will be issued. If the production process has begun we may only offer a refund less any costs that have been incurred up to the point of cancellation.

Returns Policy

Due to the bespoke nature of our services, products that are delivered as described and in good condition may not be returned.


Pixels & Graphics Ltd respects your privacy at all times.

Any information supplied to us during the order process will be protected.

We will never sell your details on to a third party.

Force Majeure

Pixels & Graphics Ltd shall have no liability to you for failure to deliver the products you have ordered or any delay in doing so or for any damage or defects to products delivered that is caused by an event or circumstances beyond our reasonable control including, without limitation, acts of god, weather, breakdown of equipment, systems, strikes & other industrial disputes.  Failure of our suppliers or flood, fire, explosion, acts of terrorism or accident.

Our Details

Pixels & Graphics Ltd

78 Chilwell Road

Email Address:  sales@pixelsandgraphics.com

Telephone: 0845 900 6705

Pixels & Graphics is a trading name of Pixels & Graphics Ltd.

Registered with Companies House, registration number: 5133717

Vat Registration Number: 859 4084 86

All images on this site remain the copyright of Pixels & Graphic Ltd or the relevant copyright holder and may not be used, reproduced, distributed or manipulated without written permission.